I need computer help!!!! i have a dell inspiron... and i get no picture when i turn it on... help?

So i was downloading norton antivirus software from the internet..... and it was unsuccessful.... so i let my computer hibernate over night which it does automatically.... but today i go to turn it on, and it does..... the only issue is that the screen stays black..... the backlight is on and so is everything else... but i get no picture.................so if you could tell me what i need to do to fix this that would be helpful... thanks

I need computer help!!!! i have a dell inspiron... and i get no picture when i turn it on... help?mcaffee

ok u must have left it on charge to long which burnt the motherboard... i recommend u try to restore to factory settings by pressing f11 when ur comp turns on... otherwise you should try to get a warranty claim and oh dont ever download that anti virus bullcrap it creates major issues on your comp trust me i know this stuff inside out

I need computer help!!!! i have a dell inspiron... and i get no picture when i turn it on... help?norton antivirus 2007

Hold the power button for 10 seconds until the laptop's completely off. Then wait 10 seconds, and press the power button. It should turn on.